h61 Privacy Policy — Our Firm Commitment to Protecting Your Data

This Privacy Policy on h61.biz applies to the h61 platform and all its services. By using the h61 website or creating an account, you agree to this Privacy Policy.

H61 takes the personal data of every member in Bangladesh with the utmost seriousness. Your trust is our greatest asset — and we are committed to keeping it.

This policy explains what data h61 collects, why, how it is stored, and what rights you have. For any questions, contact us at support@h61.biz.

H61 collects three types of data — information you provide directly, technical data collected automatically, and transaction-related information.

H61 uses collected data solely for specific, lawful purposes. Full details are outlined below.

For service delivery

• To create and manage your account
• To process deposits and withdrawals
• To determine and settle bet outcomes
• To apply promotions and bonuses

For security and fraud prevention

• To detect unusual account activity
• To prevent multiple accounts and match-fixing
• To comply with anti-money laundering laws

For service improvement

• To improve the user experience on the platform
• To plan new features and services
• To improve customer support services

For communication purposes

• To notify you of important updates and policy changes
• To send promotional offers and bonus updates (with your consent)
• To assist you through customer support

H61 never sells your personal data. However, limited information may be shared in specific circumstances.

When Your Data May Be Shared

• Service provider partners: Payment gateways (bKash, Nagad) receive only the information necessary to process your transaction.
• Legal Obligation: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Limited data may be shared with fraud detection agencies.
• Business transfer: You will be notified in advance of any business restructuring at h61.

H61 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

If you find analytics or preference cookies unnecessary, you can disable them from your browser settings. Note that disabling session cookies may affect the platform's functionality.

H61 does not retain your data indefinitely. Each category of information has a defined retention period.

• Account Information: For the duration of active account use and up to 5 years after closure if required by law.
• Transaction History: Up to 7 years in compliance with financial regulatory requirements.
• Customer Support Conversations: 2 years after resolution.
• Analytics data: Deleted 12 months after collection.
• KYC Documents: 5–7 years, as required by legal obligations.

H61 uses industry-leading technology and practices to protect your data. No digital system is completely impenetrable — but h61 makes every effort to keep risk to a minimum.

Technical Safeguards

• SSL/TLS 256-bit encryption — all communications are encrypted.
• Firewall and intrusion detection systems.
• Two-factor authentication (2FA) available.
• Automated fraud detection on every transaction.
• Regular security audits and penetration testing.

Administrative Safeguards

• H61 staff are granted access only to the data required for their specific role.
• Regular privacy training and awareness programs.
• Strict access controls and logging.

Exercising your data rights at h61 is straightforward. You can submit any request using the methods below.

How to Submit a Request

1. Send an email to support@h61.biz and clearly state the nature of your request in the subject line.
2. Include your registered phone number and email address in the email.
3. H61 may request additional information to verify your identity.
4. H61 typically responds to requests within 30 days.

H61 may update this Privacy Policy from time to time — in response to legal changes, new services, or user feedback.

• You will be notified by email before any significant changes take effect.
• For minor changes, the date on this page will be updated accordingly.
• Continued use of h61 after any changes takes effect will be considered your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions or concerns about our Privacy Policy or how your data is used, contact h61 directly — we're always here to help.

H61 takes every privacy complaint seriously. Your satisfaction is our measure of success.